FAQs

1. How can I place an order?

To place an order, simply browse our collection, select your desired items, add them to your cart, and proceed to our secure checkout. If you need assistance, our customer support team is happy to help.

2. Can I track my order after purchase?

Yes. Once your order has shipped, you will receive a confirmation email with a tracking link so you can monitor your delivery status.

3. What is your return policy?

You can review our full Return Policy here: Link

4. What is your shipping policy?

We aim to process and ship orders as quickly as possible. Shipping times and details vary depending on your location. For complete information, please visit our Shipping Policy page.

5. Can I cancel my order after it has been placed?

You may cancel your order within 2 hours of placing it.

If your order has already shipped, cancellation is no longer possible. However, you may return eligible items in accordance with our Return Policy once they are delivered.

6. How can I contact customer support?

You can contact our support team by emailing support@healthydoc.co or by using the contact form on our website. We strive to respond to all inquiries promptly.

7. How can I stay updated with the latest products and news from DocHealthy?

You can subscribe to our newsletter to receive updates on new products, exclusive offers, and important announcements.